COVID-19 UPDATE! All US Orders Ship Free

Returns & Refund

At Conceited Company, we stand behind our products and want you to be satisfied with them. We'll always do our best to take care of customers. If you would like to return your product, you may do so within 30 days of purchase using the following options. Please review the information below. 

Free Returns!

You may use a pre-paid return service label to ship your return merchandise for free!  Reach out to us at hello@conceitedco.com with your order number and we'll send you a free return label to ship the item back to us via USPS, FedEx, or UPS. You may return your item for free for any reason within our return period.

Returning Damaged, Defective or Incorrect Items

If an item arrives damaged, defective, incorrect or is not up to your expectations, contact us to have a free return label sent to you. 

You will be refunded the purchase price as well as any applicable taxes and shipping costs.

Refund for Your Return

Refunds are provided in the original form of payment for the purchase price of the item, including sales tax, and will be issued within 30 days of us receiving the return. 

1-Year Warranty

Conceited is the only women’s clothing company with the level of confidence in our quality to supply and ensure guarantee on all items we make for 365 days from the delivery date.

All products will be covered for one year from date-of-purchase against issues arising from manufacturing defects and faults. During this time, we shall replace or refund the product if such defects are present.

Please be aware of circumstances that are not covered by our warranty:

  • The warranty period has expired.
  • Damage caused by general wear and tear, wear against abrasive surfaces such as rough seams, non-cycle specific clothing or under-saddle fenders.
  • Damage caused by UV (Sunlight or other natural phenomena), Fire, Bleach, Colored Materials or Bicycle Cleaners.
  • Rips, Burns, Tears and Damages due to accident, normal wear and tear, improper care, misuse, or the natural breakdown of colors, finishes and materials over time.
  • Damaged caused by improper repair, adjustments, or lack of maintenance.
  • Proof of purchase is not presented.

This warranty cover is only available to the original owner and is not transferable.